Privacy Policy.
How Zeps collects, uses and protects your personal information.
Last updated: 1 May 2025
This Privacy Policy explains how Zeps Logistics ("Zeps", "we", "us") collects, uses and shares information when you use our website, apps and services. By using Zeps, you agree to the practices described here.
1. Information we collect
We collect information you provide directly - such as your name, email, phone number and delivery addresses - as well as information generated when you use our services, including location data, order history and device information.
2. How we use your information
- To provide, operate and improve our delivery and ride services.
- To match orders with couriers and enable live tracking.
- To process payments and prevent fraud.
- To communicate with you about orders, support and updates.
3. Sharing your information
We share information with couriers and vendors only as needed to complete your order, and with service providers who help us operate. We do not sell your personal information.
4. Data security
We use technical and organisational measures to protect your information. No method of transmission is completely secure, but we work continuously to safeguard your data.
5. Your rights
You may access, correct or delete your account information at any time from your account settings, or by contacting us. You can also opt out of marketing communications.
6. Contact us
Questions about this policy? Reach us through our contact page.